Shipping
We pay the utmost attention to the preparation and packaging of the products in such a way as to avoid damage,
which arrives in perfect condition, ready to be enjoyed!
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For products sensitive to temperature changes, we use special bags or thermal containers equipped with synthetic ice
which guarantee the maintenance of an adequate temperature for up to 72 hours,
To avoid storage stops in the courier's warehouses during the weekend, shipments are made from Monday to Wednesday.
Shipping times are a maximum of 5 working days from confirmation of the same.
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In Italy, shipping costs amount to 9.90 euros
for the larger islands a supplement of €5.00 will be applied
for smaller islands and remote areas the shipping cost will be €24.90, this option must be selected during the purchase phase.
We do not ship to non-customs areas
For shipments to Europe contact info@retrobottega.shop
Upon shipment you will receive an email notification that the package has been shipped.
The courier delivers from Monday to Friday (except holidays) during office hours and cannot make appointments.
The courier will attempt to deliver the package for two consecutive working days, each time leaving a notification, which will indicate the number to contact the courier.
Undelivered orders will be returned to our warehouse.
In case of absence of the customer at the time of delivery, a notice will be left and the customer must personally contact the courier as soon as possible to agree on the delivery methods.